HOW PAYMENTS WORK

Your money stays protected
until the job is done right.

ScopeIQ holds your payment in escrow between acceptance and QA sign-off. Vendors get paid same-day once the work passes inspection — never before.

01
PROPERTY MANAGER
Request a Turn

Submit a turn request with your property address, service type, and any photos. ScopeIQ's AI scopes the job and generates a price — typically 30–40% below market rate.

02
PROPERTY MANAGER
Accept & Pay into Escrow

Once your estimate is ready, you'll see an "Accept & Pay" button on your job card. Clicking it opens a secure Stripe checkout showing two line items: your job price, and a 5% ScopeIQ Protection Fee — which covers managed dispatch, QA inspection, and guaranteed payout handling. Funds are held in escrow until QA sign-off.

Funds held in Stripe escrow · Protected until QA pass
03
SCOPEIQ
Dispatch & Coordinate

ScopeIQ routes the job to a vetted vendor, confirms the schedule, and monitors progress. You get SMS updates at key milestones — crew dispatched, on-site, and complete.

04
SCOPEIQ
QA Inspection

After the vendor marks the job complete, ScopeIQ performs a quality review — photo documentation, checklist sign-off, and any punchlist items resolved before payout is triggered.

05
VENDOR
Payout Released

Once QA passes, ScopeIQ releases the escrow. 90% goes to the vendor via Stripe Connect (same-day ACH), and ScopeIQ retains 10% as the platform fee. You receive a receipt and the job closes.

VENDOR PAYOUT
90%
Same-day ACH via Stripe
SCOPEIQ FEE
10%
Platform + QA + dispatch
🔒
Stripe-secured payments
PCI DSS Level 1 compliant
🧾
Full QA before payout
No payment without sign-off
Same-day vendor ACH
Via Stripe Connect Express

Common questions

What if the vendor doesn't finish or the work fails QA?
The escrow stays held. ScopeIQ will either dispatch a second vendor to complete the punchlist or issue a full refund to the property manager. You are never charged for work that doesn't pass.
When does money leave my account?
At step 2, when you click Accept & Pay. The job must be in "Scoped" status with a confirmed price before payment is requested.
What is the ScopeIQ Protection Fee?
A 5% fee added to your job total at checkout. It covers managed dispatch, QA inspection, payment processing, and the escrow guarantee. It is shown as a separate line item — there are no hidden charges.
Does the vendor get paid immediately?
Payout is released only after QA sign-off, typically within 24–48 hours of job completion. Vendors with Stripe Connect get same-day ACH; others receive a manual Venmo/Zelle transfer.
Can I bring my own vendor (BYOV)?
Yes. BYOV jobs skip the ScopeIQ dispatch step. You still get pricing benchmarks and the escrow/QA flow if you opt in, but you coordinate directly with your vendor.
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